Mobile World Congress, the world’s largest mobile industry conference with more than 108,000 attendees from 208 countries, wrapped up in Barcelona, Spain on March 2. BioCatch founder, CTO & VP Business Development, Avi Turgeman, participated in a panel discussion titled “Social Engineering: Hacking the User” on Thursday, discussing what operators can do to encourage customers to engage in safer types of behavior online.
We also had the chance to peruse the exhibition floor, and came away with a couple key takeaways:
Serious about security
Biometrics and new digital identity techniques were prevalent themes at this year’s Mobile World Congress. The future is mobile; the user will be identified by their mobile number instead of an email address, and security will be seamless, invisible and software-driven. Security shouldn’t be thought of as a static feature - emphasis was placed on flexibility depending on use case, risk assessment and fraud scenarios.
Much more than just smartphones
Mobile World Congress has turned into much more than revealing the hottest new smartphones, placing additional focus on any kind of connected device. Cars with no steering wheel, VR headsets, drones, robots, smart home devices, and even touch projectors were prominently featured throughout the event as well. As more devices go online and increase in their usage and versatility, security and privacy will only grow in importance.
IoT making big expansions
The Internet of Things (IoT) was seen by almost half of the Mobile World Congress attendees (48.2%) as the biggest business opportunity of 2017, which also means new opportunities for hackers. According to Gartner’s research, more than 25% of enterprise attacks will involve IoT by the year 2020, even though only 10% of the IT security budget will go to IoT. Companies need to consider increasing their IoT security budgets moving forward or they will experience a significant increase in vulnerabilities.
As people and technology become more connected through many of these devices and applications featured at Mobile World Congress, security risks will continue to grow. Traditional security is not cutting it; it’s not just about logging in one time and being done with it. Continuous authentication leveraging technology like behavioral biometrics will help to secure data beyond the login, while improving customer satisfaction with low-friction interactions.
Contact BioCatch to learn more about behavioral biometrics and how you can prevent fraud while greatly increasing customer satisfaction by providing a frictionless experience.