New Account, Who This: The Role of Digital Behavior in Fraud Detection

Date: Nov. 5 2020

Today, business starts in the digital world. Financial institutions continue to prioritize investment in digital channels to grow revenue and acquire new customers. It is where new customers want to start a relationship, and where financial institutions want that relationship to begin.

From credit cards and mule accounts to a wide range of lending products, cybercriminals are sparing no effort to turn a profit by exploiting weaknesses in the account opening process. This fraud is especially challenging to detect when the user has no digital footprint with the institution. So how can you trust a customer you have never seen before?

In this highly interactive session and through a series of real-world cases, you will examine user behavior to decide who to let into your digital door and answer the question: is this a genuine customer or a cybercriminal?

Attendees will learn about:

  • Key vulnerabilities in the account opening process and how to overcome them/li>
  • What current security controls are missing
  • How behavioral insights can drastically improve fraud detection



Gemma Staite

Lead Threat Analyst, BioCatch

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Ayelet Biger-Levin

VP, Strategy, BioCatch

watch the webinar

watch the webinar