2026 Switzerland survey of banking leaders on fraud risk
Switzerland’s rapid digital transformation has expanded opportunities for innovation while creating new opportunities for fraud. As consumers increasingly embrace digital banking and online commerce, financial institutions face a series of evolving threats, from digital banking scams and AI-enabled social engineering to fake online retail stores.
At the same time, regulatory expectations are rising. The Swiss Financial Market Supervisory Authority’s (FINMA) 2025–2028 strategic priorities place greater emphasis on anti-money laundering (AML) and a more risk-based approach to financial crime prevention.
Based on a survey of 100 fraud and financial crime leaders at banks across Switzerland, this report explores where fraud teams are feeling the greatest pressure, which threats concern them most, and how prepared they feel for evolving regulations, emerging technologies, and the next generation of fraud.
In these results, you’ll discover:
- Fraud growth trails other markets: One-third (33%) of Swiss respondents report an increase in fraud attempts over the past 12 months, while 42% report increasing fraud losses. Just 1% and 7%, respectively, describe those increases as significant, placing Switzerland among the countries reporting the slowest growth in fraud attempts and losses.
- Fraud still carries a high cost: Nearly two-thirds (64%) of Swiss respondents say their organization loses more than $10 million to fraud annually, 13 percentage points above the global average and among the highest rates of any geography surveyed.
- Confidence in fraud controls remains notably low: Just 55% of Swiss respondents rate their fraud controls as effective, compared with 76% globally. Only 11% describe their controls as very effective, the lowest proportion of any country surveyed.
- Technology upgrades are a priority: Nearly half (44%) of Swiss respondents are evaluating new fraud prevention vendors and solutions, while 15% are actively procuring or implementing new technology. Just 5% report no current plans to upgrade their fraud controls.
- Scam reimbursement exceeds global levels: Six in 10 Swiss respondents say their organization reimburses more than half of scam victims, 16 percentage points above the global average. One-quarter report reimbursing 76% to 100% of victims, the second-highest proportion of any country surveyed.
Download the report to see the full results and accompanying analysis from our global fraud intelligence team.