BIOCATCH
PRIVACY POLICY
LAST UPDATED: July 27, 2022
Advanced behavioral insights that provide global organizations with actionable intelligence.
An approach to fraud prevention that empowers organizations to deliver a secure and frictionless digital experience.
Keep up to date on the latest news and breakthroughs in behavioral biometrics and online account fraud.
Customers around the globe leverage our unique approach and insights to more effectively fight fraud, drive digital transformation and accelerate business growth.
BIOCATCH
LAST UPDATED: July 27, 2022
BIOCATCH PRIVACY NOTICE
BioCatch Ltd. and its affiliates (collectively, the “BioCatch,” “we,” or “us”) wants you to be familiar with how we collect, use and disclose information. This Privacy Notice describes our practices in connection with information that we collect:
Collectively, we refer to the Websites and our Social Media Pages, as the “Services”.
Separate from the Services covered by this Notice, BioCatch offers a cloud-based solution (“Solution”) to Customers to help them keep their systems secure. The Solution enables real-time detection of various cyberthreats such as bots, malware and remote access threats (“RAT”) and the behavioral biometrics of authorized users accessing and using online accounts of Customers. For purposes of such fraud prevention services, BioCatch receives from the Customer a unique identifier for each authorized user of Customers’ services. The identifier is a one-way hash of the user ID deployed by the Customer, which user ID is known only to the Customer. BioCatch subsequently collects information about a number of behavioral attributes of the authorized users, such as how they use the mouse, or which keys on the key board are used to navigate around the screen which we refer to as behavioral biometric data. As the service provider, BioCatch receives only pseudo-anonymized data and cannot identify the individual authorized users. Please see the privacy notice from our Customers for information regarding their collection and use of information associated with the Solution.
Personal Information
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including:
Collection of Personal Information
We and our service providers collect Personal Information in a variety of ways, including:
We need to collect Personal Information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Notice.
Use of Personal Information
We and our service providers use Personal Information for legitimate business purposes including:
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
We will engage in this activity with your consent or where we have a legitimate interest.
We will provide personalized services either with your consent or because we have a legitimate interest.
We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
Disclosure of Personal Information
We disclose Personal Information:
Other Uses and Disclosures
We also use and disclose your Personal Information as necessary or appropriate, especially when we have a legal obligation or legitimate interest to do so:
OTHER INFORMATION
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual
If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Privacy Notice.
Collection of Other Information
We and our service providers may collect Other Information in a variety of ways, including:
Cookies and similar technologies
Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to the Website. Cookies help us learn which areas of the Site are useful and which areas need improvement. For this purpose, we also use technologies similar to cookies, such as pixel tags. You can choose whether to accept the use of cookies and similar technologies in general by changing the settings on your browser, or by changing specific settings for the Site (as set out below). However, if you disable cookies and similar technologies, your experience on the Website may be diminished and some features may not work as intended.
Managing cookies and similar technologies.
You can change your settings for cookies and similar technologies, or withdraw your consent at any time, through our Cookiebot. Please note that this will not fully remove the cookies that have already been set on your device. You can delete cookies that have already been placed on your device by following these instructions:
Deleting cookies in Internet Explorer
To find information relating to other browsers, visit the browser developer's website. Please be aware that if cookies are disabled, not all features of the Website may operate as intended. Please contact us at info@biocatch.com if you have any questions or concerns.
If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three programs that clean out tracking cookies:
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal Information
We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:
If you would like to request to review, correct, update, suppress, restrict or delete Personal Information, object to the processing of Personal Information, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us by sending an email to marketing@biocatch.com. We will respond to your request consistent with applicable law.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes.
RETENTION PERIOD
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
The criteria used to determine our retention periods include:
THIRD PARTY SERVICES
This Privacy Notice does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our Social Media Pages.
THIRD PARTY ADVERTISING
We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect Personal Information from individuals under the age of eighteen (18).
JURISDICTION AND CROSS-BORDER TRANSFER
Your Personal Information may be stored and processed in any country where we have facilities or personnel or in which we engage service providers, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, including the United States and Israel. Such countries may have data protection rules that are different from those in your country. BioCatch is headquartered in Israel, a jurisdiction which is considered by the European Commission as offering an adequate level of protection for the personal data of EU Member State residents.
While privacy laws may vary between jurisdictions, we are each committed to protect Personal Information in accordance with this Privacy Notice and customary industry standards, including appropriate transfer mechanisms as applicable. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
SENSITIVE INFORMATION
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
UPDATES TO THIS PRIVACY NOTICE
The “Last Updated” legend at the top of this Privacy Notice indicates when this Privacy Notice was last revised. Any changes will become effective when we post the revised Privacy Notice on the Services. Your use of the Services following these changes means that you accept the revised Privacy Notice
CONTACTING US
BioCatch Ltd., located at 136 Derech Menachim Begin, Tel Aviv, Israel is the company responsible for collection, use and disclosure of your Personal Information under this Privacy Notice.
If you have any questions about this Privacy Notice, please contact us at marketing@biocatch.com, or:
136 Derech Menachem
Begin Tel Aviv-Yafo
Israel
ADDITIONAL INFORMATION
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