Keynote Speakers

Henriette Bongers is a highly experienced executive with a distinguished career spanning key roles within the Dutch public sector, particularly in areas of financial oversight, anti-fraud, and customs operations. Currently, she serves as the Director of the Fraud Helpdesk (FHD), the Netherlands’ first point of contact for questions and reports regarding fraud. The FHD receives over 60,000 reports of fraud and 600,000 fraudulent emails annually. FHD assists people affected by fraud with advice and support. And by informing companies and citizens about the latest fraud methods, the FHD increases resilience against scams.

Prior to her role at the Fraud Help Desk Henriette has overseen Customs District Schiphol Cargo, one of the largest districts within Dutch Customs and held multiple directorships within the Dutch Tax and Customs Administration, where she directed various units, refining her expertise in tax and customs regulations. Her commitment to public service and financial integrity was further demonstrated when she established a multidisciplinary, international anti-money laundering center during her tenure as Program Director at the Fiscal Intelligence and Investigation Service (FIOD). This initiative strengthened the Netherlands’ efforts in combating money laundering on a global scale.

From the critically acclaimed Netflix documentary: The Tinder Swindler
Founder of S.A.F.E.,GASA Board Member and Scam Fighter of the Year 2023. Known worldwide from Netflix’s The Tinder Swindler, Ayleen transforms her personal experience into global action. Leading efforts in scam prevention, victim support and fraud education. Through keynotes, her trainings and advocacy. She empowers individuals, organizations, and institutions to fight fraud with knowledge and resilience.

Elke Craenen was product manager of KBC’s digital channels for the past three years, a role she combined with policy work. Her policy expertise lies in digital fraud, fraud awareness, and fraud prevention. In recent years, Elke has helped initiate several fraud-related projects. Even in her new role as delivery manager for Kate, Elke continues to apply her expertise and remains actively involved in various fraud initiatives.

Lynn van Meijgaard is a policy advisor at the Dutch Banking Association, specializing in online fraud prevention. In her role, she tracks developments within the evolving fraud landscape, fosters public-private partnerships to combat fraud, and actively contributes to shaping relevant legislation, including European initiatives such as the Payment Services Regulation (PSR).

From the critically acclaimed Netflix documentary: The Tinder Swindler
Pernilla Sjöholm is known for sharing her story in the critically acclaimed Netflix documentary "The Tinder Swindler". Since the documentary’s release in 2022, Pernilla has become an international spokesperson, author, and advocate for fraud awareness and prevention. In 2024, Pernilla co-founded IDfier, a peer-to-peer identity verification app that provides a secure, efficient, and innovative solution for verifying personal identities online. In August, she will release 'Swindled Never After', a book exposing real-life fraud with expert insights to support victims and drive change.

Since 2019, Yoanne has been a leading expert in online fraud, passionately advocating for stronger action against money mule crime through both law enforcement and prevention. As the national face of the police on online fraud, she plays a key role in raising public awareness and driving change. Yoanne views online fraud not just as an issue for victims, perpetrators, or the police, but as a challenge for society as a whole. With that vision, she is constantly finding new ways to engage and mobilize communities nationally and internationally in the fight against online fraud.