BCU Reduces Fraud from Zelle Impostor Scams Up to 95% After Deploying Behavioral Biometric Intelligence
BCU is one of the Top 100 credit unions in the U.S., with nearly $6 billion in assets
and serving over 340,000 members. BCU is on the forefront of technology and
was an early adopter of the Zelle® instant payments platforms which enables
members to move money to anyone at any time in seconds via their Digital
Banking platform or mobile app.
BCU found its members were being targeted by impostor scams through voice and
SMS phishing. Fraudsters were attempting to trick members into divulging the one-time passcode required to set up a Zelle account and transfer money out. Find out why they selected BioCatch over other fraud prevention solutions and how they were able to achieve up to a 95% reduction in impostor scams.