Customer experience is the hallmark of growing revenue in digital channels. However, that revenue can be threatened by losses sustained from new account fraud, account takeover and other fraud threats. As the volume of digital transactions continues to surge, the need to provide a seamless customer experience and manage risk remains a delicate balancing act.
In the latest Market Guide for Online Fraud Detection, Gartner offers guidance to fraud, security and risk management leaders on how technologies, such as behavioral biometrics, can help financial institutions and digital businesses deliver a comprehensive fraud management strategy.
Download the report to learn:
Gartner Market Guide for Online Fraud Detection, Akif Khan, Jonathan Care, 13 May 2020
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose