Remote-access fraud is designed to look like the customer is in control. The session is real, the device is familiar, and the login passes all identity verification checks. Within that trusted session, a remote-access tool gives a fraudster full visibility and control. The institutions able to intervene the earliest are the ones that can read the behavioral signs of coercion before a payment is completed.
The challenge
Remote-access tools enable criminals to observe and operate within a customer's live banking session. Victims are coerced into installing legitimate software such as TeamViewer or AnyDesk, unknowingly granting fraudsters full device visibility and control. Because payments occur on trusted devices and closely resemble legitimate activity, detection is exceptionally difficult, particularly when controls rely on device and login anomalies alone.


How we solve for it
BioCatch gives financial institutions continuous, in-session visibility to identify signs of coercion and remote control before payments are completed. Irregular click timing, erratic scrolling, abnormal interactions, and input anomalies expose fraudster activity operating within a genuine session. BioCatch also differentiates passive screen-sharing from active device-control by detecting guided navigation, copy-and-paste behavior, resolution changes, and expert shortcuts, enabling earlier and more decisive intervention.
How intent reveals itself
Remote control behavior
Mouse-driven interaction patterns on mobile and non-human movement signals suggest potential external control of the session.
Screen control indicators
Session behavior consistent with screen broadcast or remote viewing suggests third-party access.
Persistent access signals
Repeated presence of remote-access tooling within sessions indicates ongoing compromise.
Synthesized intelligence:
Unified Collection. Continuous Telemetry. Behavioral Sequencing. Predictive Analysis. Real-time Decisioning.
No vendor has ever deployed behavioral intelligence at the scale we've proven possible. We continuously analyze more user sessions (16 billion and counting), collect more signals (3,000 plus), deliver more trusted insights, and protect more digital banking customers (more than half a billion) than any other behavior-centric digital-fraud-prevention solution provider. And we do it in the context of their device, the applications they use, and their transactional tendencies to deliver a trusted and accurate signal for a frictionless and secure customer experience.




