A single phone call is often enough to convince a customer to hand over the code that bypasses every layer of authentication protecting their account. By the time the transaction completes, every control has been passed legitimately. Unfortunately, the customer wasn't the one in control.
Delayed authentication response
A new or unfamiliar device profile combined with longer than usual time to start entering OTP changes suggests potential account takeover.
Active call
behavior
Session behavior consistent with an active phone call may indicate real-time social engineering.
Anomalous typing patterns
Stop-and-go typing, deletions, and backspaces are inconsistent with genuine user typing patterns.
Account Takeover solution brief
See how behavioral and device intelligence detects loss of account control even when authentication succeeds and every credential check passes.
Synthesized intelligence:
Unified Collection. Continuous Telemetry. Behavioral Sequencing. Predictive Analysis. Real-time Decisioning.
No vendor has ever deployed behavioral intelligence at the scale we've proven possible. We continuously analyze more user sessions (16 billion and counting), collect more signals (3,000 plus), deliver more trusted insights, and protect more digital banking customers (more than half a billion) than any other behavior-centric digital-fraud-prevention solution provider. And we do it in the context of their device, the applications they use, and their transactional tendencies to deliver a trusted and accurate signal for a frictionless and secure customer experience.
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