Cybercrime is opportunistic, and there is no time like the present for criminals to adapt their tactics, old and new, to defraud online customers. Remote access scams are one of those tactics, and the number of attacks has grown during the COVID-19 pandemic. Cybercriminals are using the unstable environment to their advantage to take over digital accounts. We’ve seen remote access used more frequently by both legitimate users and criminals as more of everyday life shifts online.
I don't know anyone who hasn’t received at least one scam call already this year — I received two yesterday alone. In the past two weeks, I've had scam phone calls from Belgium, Uganda, Senegal, Cuba, and Estonia and multiple from Australia. It’s not surprising, then, that phone scams are receiving increased mainstream media coverage, and increased focus from regulatory bodies.