As today’s consumers live on their mobile device, it’s no surprise that there is a growing appetite for banking on the fly. With COVID-19 stay-at-home guidelines only expediting this shift, 2020 saw an extraordinary growth in new mobile banking registrations.
As businesses dive deeper into digital initiatives, the need to balance security and usability is more critical than ever. Customers are demanding world-class experiences and have limited patience for complex online interactions and unnecessary friction. At the same time, fraud is on the rise and costlier than ever.